This Privacy Policy explains how IQ Vivah ("IQ Vivah", "we", "us") collects, uses, shares, and protects your information when you use our website and mobile apps (the "Platform"). By using the Platform, you agree to this Policy.
Information we collect
- Account details: name, phone number, email address, and login credentials.
- Profile and biodata: age, gender, location, education, profession, family details, lifestyle, hobbies, partner preferences, and photographs you choose to upload.
- Religious and community details: faith, community, and related preferences that you provide to help find suitable matches.
- Personality assessment: your responses to the HEXACO and Enneagram questionnaires and the resulting compatibility scores.
- Payment information: when you buy a paid plan, payments are processed by third-party payment partners. We do not store your full card or bank details on our servers.
- Usage and device data: app activity, device type, IP address, and cookies or similar technologies.
Sensitive personal information
Some details you share (such as religion and community) are sensitive. You provide them voluntarily and consent to our using them to suggest matches and operate the service. You can edit or remove these details at any time.
How we use your information
- To create your profile and run your personality assessment.
- To recommend matches and generate compatibility reports.
- To enable interests, photo requests, and conversations between members.
- To process paid memberships and prevent fraud.
- To verify profiles and keep the community safe.
- To send service updates, and, with your consent, relevant offers.
How we share information
- With other members: parts of your profile are shown to potential matches. Photos stay private until you accept an interest, unless you choose to make them visible to all members.
- With service providers: hosting, analytics, communication, and payment partners who process data on our behalf under confidentiality obligations.
- For legal reasons: where required by law or to protect the rights and safety of members.
We do not sell your personal information.
Data security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
Data retention
We keep your information while your account is active and for as long as needed to provide the service or comply with legal obligations. You can request deletion as described below.
Your rights
You can access, correct, or delete your information, and withdraw consent, by updating your profile or contacting us. To exercise these rights, email privacy@iqvivah.com.
Children
The Platform is only for individuals who are 18 years or older. We do not knowingly collect information from anyone under 18.
Changes to this Policy
We may update this Policy from time to time. We will post the revised version here with a new "Last updated" date.
Contact us
For privacy questions, email privacy@iqvivah.com, or reach our Grievance Officer via the Grievance Redressal page.